Healthcare startups
You are building the clinical offering and the company at the same time. We stand up operations so the founders are not also the scheduler, the follow-up desk, and IT.
IntakeSchedulingFollow UpsAuthorizationsEligibilityPatient CallsCredentialingHR / PayrollIT Support
Community Health International
Simplify
Scale
Do More
People. Process. Technology.
Built for Healthcare Growth.
MORE TIME
GREATER IMPACT
People
The Right People. Real Impact.
Dedicated specialists who work inside your workflows — scheduling, follow-up, authorizations, payer calls, HR, IT, and the rest of the load that keeps a practice alive. Your clinicians stay with patients. We take the operational weight.
Process
Streamlined for Growth.
More people without a better process just creates more noise. We map how work actually moves, close the gaps between departments, and install simple operating rhythms so the organization can scale without the chaos.
Technology
Smarter Tools. Better Outcomes.
When work is trapped in inboxes, spreadsheets, and sticky notes, growth stalls. We provide IT support, websites, and secure portals, and we build custom workflows — including automation and AI upgrades where they actually save time.
See how we workHow the work flows
- Patient Intake
- Eligibility
- Authorizations
- Follow-Up
- Reporting
If it keeps the practice running
We can take it on.
Growing healthcare companies do not stall because of one missing hire. They stall because everything around the visit — access, follow-up, payer calls, people ops, day-to-day systems — is held together by whoever has a spare hour. CHI covers the whole operating load, not a single lane.
Patient Access
The front door of the practice — answered, scheduled, and followed through.
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Care Operations
The work that keeps care moving after the appointment is on the books.
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Payer Coordination
We go directly to the insurance company — verify coverage, clear the status, and bring back the next step.
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People & Administration
The company still has to run. HR, payroll, credentialing, and the office should not wait.
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Technology & Insight
IT, websites, secure portals, reporting, and custom tools. EHR connection when the work actually needs it.
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Launch & Scale
For startups standing up operations, and for midsize groups that have outgrown their first systems.
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Who we partner with
From first clinic to midsize operator.
Growing practices
Volume is up. The original team is maxed out. Hiring locally for every function is slow and expensive. We add capacity without adding chaos.
Midsize organizations
You have departments — they just do not scale cleanly. We cover overflow, clean up process, add practical tools, and give leadership a clearer operating picture.
The first 30 days
A real start, not a long discovery tour.
Most companies come with one overloaded function. We get that function live, and leave you with a clearer picture of the rest of the operation.
Days 1–7
Map the load
We sit with how work actually happens: the queues, the after-hours catch-up, the roles that have absorbed six jobs. You leave week one with a clear picture of what to staff, what to redesign, and what to leave alone.
Days 8–14
Design the first seats
Named specialists, coverage hours, scripts, and what “done” looks like. If a simple workflow or automation would remove a whole category of busywork, we flag it here — before anyone starts clicking.
Days 15–21
Train on your world
The team learns your tools, your SOPs, and your tone with patients and staff. Access stays under your control. If an EHR connection is needed, we scope it then — not as a surprise mid-flight.
Days 22–30
Live in the queues
Coverage starts. You get the first weekly operating picture: volume, turnaround, exceptions. From there we tighten every month.
Real results
40–70%
Lower operating costs
Dedicated remote capacity instead of stacking local overhead for every function.
2–3x
Higher productivity
Specialists on the work, with process and tools behind them — not leftover hours at 7 p.m.
Better
Patient & staff satisfaction
Calls answered. Follow-ups closed. Clinicians unblocked. The practice feels different.
Sustainable growth for a stronger tomorrow
A stronger healthcare future is possible.
Ready to explore what's possible?
Let's build a stronger, more efficient future together.
If your team is doing too much that is not care — or if you are standing up a company and need an operating backbone — start with a conversation. No pitch deck required.
Contact Us